Public transport accessibility audit

Development and Pilot of Public Transport Accessibility Audit

The purpose of this project was to review international best practice for auditing/ monitoring public transport (PT) accessibility and to develop and pilot a New Zealand-specific PT accessibility audit methodology. In consultation with key stakeholders, we created the framework and methodology for the accessibility audit and report card, including auditor instructions for completing the audit and a 'best practice' guide for public transport accessibility. The accessibility audit and report card was piloted in Greater Wellington region. Following the trial, the audit and report card; auditor instructions; and best practice guide were modified and finalised and a project report prepared.

The audit report RR 417 outlines the development and piloting of the PT accessibility audit methodology.

The PT Accessibility best practice guide gives an overview of the current best practice in providing users with an accessible door-to-door journey via public transport (bus and rail).

The PT accessibility audit guide provides the auditor with an overview how to conduct the audit using the excel workbooks and complete the report card.

An excel workbook for use in the field while conducting the audit. Each worksheet in this workbook contains all the assessment factors for individual components of the accessibility audit. One worksheet would be completed for each stop/station, vehicle/carriage type, or access route to the stop/station.

The summary workbook brings together all information gathered from the fieldwork and creates the accessibility report card.